Coordinate On-Site Event Registrations

This course will teach you how to process attendee registrations for events, administer them through the finalisation process, and prepare your event registration materials. You'll also learn about setting up on-site sign-ups so that people can register before they come into town or at least reserve their spot.

This course is relevant to events coordinated in many industry contexts, including tourism and hospitality.

The course will teach you how to take on a leadership role in an event and make it something people never forget. You'll learn about management, team-building skills, and public relations techniques so your organisation can get more out of its events.

You will learn:

1. Prepare on-site registration materials.

1.1.Prepare and check all registration materials and equipment before the event.

1.2.Source and prepare appropriate resources to address on-site contingencies.

1.3.Minimise use of printed materials and maximise the use of electronic documents to reduce waste.

1.4.Check and reconfirm arrangements for a venue or site access and registration set-up.

2. Set up the registration area.

2.1.Establish contact with the venue or site personnel to facilitate effective communication during the event.

2.2.Complete site inspection to establish familiarity with the event venue or site.

2.3.Locate and check registration set-up against prearranged agreements.

2.4.Identify registration area safety and access issues and resolve them with the venue or site personnel.

2.5.Check efficiency and working order of registration equipment and resolve or report deficiencies.

3. Process on-site registrations.

3.1.Welcome attendees and provide information on venue and event features.

3.2.Check attendee registration details and provide event documentation and admission according to organisational procedures and event deadlines.

3.3.Identify, record, and resolve registration discrepancies according to individual responsibility and organisational procedures.

3.4.Process on-site event payments.

3.5.Finalise registration records and pack or store registration resources.